Tracfone Message Your Request Is Taking Longer Than Expected Please Try Again It Will Not Load

It keeps proverb "Your asking is taking longer than expected. Delight endeavor again after." I try both on my phone and laptop and I can't view my balances on either, so it's something happening on Tracfone site. Delight allow me know if information technology'due south going to be fixed. I need to view my data balance. Thanks.

by **TracFone - Larry** » Mon Nov 05, 2022 12:09 pm

How-do-you-do chris330r. My name is TracFone Larry. Nosotros repent for the trouble. For farther assistance, please check your forum inbox for a message. Click on "New Messages" beside User Command Console to view your forum inbox. You lot may as well text the central word HELP to 611611 to view our cocky-service menu with a list of help primal words with valuable data. Thank you.

by **TeeRex** » Mon November 05, 2022 3:34 pm

I am having the aforementioned trouble. Tracfone cannot provide remainder information in the app or on the web site. I tried a laptop and a PC and two dissimilar browsers. I don't want to add together a card until I can get a screenshot or print-out of my current balance.

I edited my mail to report that I was able to get my current balances past texting USAGE to 611611. I still would love to accept a working app and web site.

past **lph1952** » Mon November 05, 2022 iii:41 pm

Allow me add my voice to this, having the same problem on my phone and on my wife'southward telephone. Unable to get balance info from the MyAccount app on android or from the website. Any identify else I could maybe get this rest from?

past **TracFone - Larry** » Mon Nov 05, 2022 3:49 pm

TeeRex wrote:I am having the same problem. Tracfone cannot provide balance information in the app or on the web site. I tried a laptop and a PC and two dissimilar browsers. I don't want to add together a carte until I tin can become a screenshot or impress-out of my current remainder.

I edited my post to report that I was able to get my current balances by texting USAGE to 611611. I still would love to have a working app and web site.

Hi TeeRex. I'm TracFone Larry. We apologize for the inconvenience. Nosotros are currently experiencing problems with balance inquiry on the My Account app and website

http://www.tracfone.com

. The event has already been escalated to higher department for a resolution. There is no provided time frame when the arrangement will be restored at the moment. For you convenience, you lot can cheque your residue via text through the 611611 Help support or with our customer care hotline number at 1-800-867-7183. Monday-Sunday from 8:00 AM to xi:45 PM EST. If you should accept further questions or concerns, bank check your forum inbox for a message. Click on "New Letters" beside User Command Console to view your forum inbox. You may also make apply of our 611611 self-service Help support. Thank you.

past **TracFone - Larry** » Mon Nov 05, 2022 4:02 pm

lph1952 wrote:Permit me add my vocalism to this, having the same problem on my phone and on my wife'southward phone. Unable to get balance info from the MyAccount app on android or from the website. Whatsoever identify else I could perhaps become this balance from?

Hi lph1952. I'm TracFone Larry. We are sorry for the trouble this has caused y'all. The balance inquiry for My Business relationship app and website

www.tracfone.com

is currently experiencing issues. You lot can check your residue via text through 611611 Help back up or contact our hotline number at at 1-800-867-7183. Monday-Sunday from viii:00 AM to 11:45 PM EST. If you should need farther assistance, please check your forum inbox for a message. Click on "New Letters" abreast User Command Panel to view your forum inbox.You may likewise text the primal word HELP to 611611 to view our self-service card with a list of help cardinal words with valuable information. Thank you.

past **arkiegal** » Wed Nov 07, 2022 9:52 am

TracFone - Larry wrote:

lph1952 wrote:Let me add my phonation to this, having the same problem on my phone and on my wife'south telephone. Unable to go balance info from the MyAccount app on android or from the website. Whatsoever place else I could perchance get this residual from?

Hullo lph1952. I'g TracFone Larry. Nosotros are sorry for the problem this has caused you. The residue research for My Account app and website

http://www.tracfone.com

is currently experiencing problems. You tin can bank check your balance via text through 611611 Help support or contact our hotline number at at 1-800-867-7183. Monday-Dominicus from 8:00 AM to 11:45 PM EST. If y'all should demand further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox.You may likewise text the fundamental word Help to 611611 to view our self-service menu with a listing of help fundamental words with valuable information. Thank yous.

Today is NOvember 7th and I am still unable to see the Data BALANCES on whatever of the phones in my account. There are two phones on my business relationship. This is very frustrating as the 'pay as needed' characteristic is why I remain with Tracfone. But if I can't see what our balances are so we may run out of talk, text or DATA and not know it.

Very very discouraging that TRACFONE cannot solve this problem within 2 days. Users should have 24/7 access to see their balances, via the website or the app. Either 1 should work. Right now, they are both downwardly.

by **TracFone - Larry** » Wed Nov 07, 2022 10:38 am

Hi arkiegal. I'm TracFone Larry. We apologize for the inconvenience this has caused you lot. Nosotros understand frustration over this matter. The issue was already escalated to upper direction for a resolution. In that location is no given fourth dimension frame at the moment equally to when the organization will exist restored. Every bit a temporary work-effectually, you can bank check the remainder through text using the 611611 Help support or contact our customer care. I volition ship you the information through your forum inbox. Please bear with us. Thanks.

by **Mopper Upper** » Midweek Nov 07, 2022 1:05 pm

I am having this same upshot. For at least the last 5 days I cannot see my balances. I've tried My Account App repeatedly and all I get is a message maxim "your request is taking longer than expected. Delight try over again later". When I go to my online account and endeavor I become the bulletin "We're having some technical difficulties. We are unable to think you balance at this fourth dimension. Please try once again in a few minutes."
Today I chosen Tracfone's support telephone # 1-800-867-7183 and was on the phone for over 25 minutes and the person I was connected to couldn't observe my balances. He tried once more and again and couldn't go the information. He finally said that was all he could do and to attempt later. I then texted 'balance' to 611-611 and got a text saying that "we're gathering your data. Once it'south ready we will transport y'all a text message", but I have non received any message notwithstanding. I cannot understand how I cannot find my balance information and it really baffles me that Tracfone cannot observe my residuum information. This is a problem that needs to be stock-still shortly.

by **TracFone - Larry** » Wed November 07, 2022 2:x pm

Hi Mopper Upper. I'm TracFone Larry. Nosotros apologize for the trouble. For further assistance, delight check your forum inbox for a message. Click on "New Letters" beside User Control Console to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a listing of help key words with valuable information. Give thanks you lot.

Berger Phent1973

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